Want to order on WhatsApp in Pakistan? Here is how WhatsApp works with RR Tech Gadgets today, and what our WhatsApp order-messaging integration will add.
How to order and talk to us on WhatsApp
Message us on WhatsApp at 0305-6698890, seven days a week, 11am to 9pm (PKT). Ask about a product, its condition, or whether we deliver to your city. We confirm orders on WhatsApp by hand, and you get an answer from us, not a bot. Orders are placed through the store checkout, where you can pay by Cash on Delivery, card or wallet, or bank transfer.
- Before you order: ask about condition, accessories in the box, or delivery to your address. We deliver anywhere in Pakistan through Trax.
- After you order: orders are dispatched the next business day and usually arrive in 2–4 days. Shipping is free on orders of ₨5,000 and above, otherwise a flat ₨400.
- Tracking: as soon as your parcel is handed to Trax we send you its tracking number.
- If something is wrong: film the unboxing and message the video with your order number within 7 days. See the Return & Refund Policy.
When you write about an order, include your order number and the phone number you used at checkout. For other ways to reach us, see the contact page.
WhatsApp order messaging: status
Status: in development. This page describes a WhatsApp order-messaging integration for online stores that we are building. It is not yet live for customers.
What it does
The integration connects a store’s own WhatsApp Business number to the WhatsApp Business Platform (Cloud API) from Meta. When a customer places an order, the store sends an order confirmation from its own number. When the order ships, it sends a shipping update. Messages use templates that Meta has approved, and the customer can reply in the same chat.
Who uses it
RR Tech Gadgets is the first business using it, and so far the only one. No other store has been onboarded.
Where it stands
- Order confirmation messages have been sent and delivered from a Meta test number.
- We have applied to Meta for the permissions needed to send messages from a store’s own number, and the review is pending.
- Our store’s customers will start receiving these messages once Meta approves that access. Until then, we confirm orders on WhatsApp by hand, as we do today.
Your data
The integration uses only what is needed to message you about your own order: your name, phone number and order details. We do not use it for marketing. See our privacy policy, which also explains how to ask us to delete your data.
Questions: message us on WhatsApp at 0305-6698890.
